If you’re in marketing or customer experience, you know how vital customer sentiment towards your brand is. In an ideal world, you would know what each client is thinking about your brand and customer experience, and how they perceive you against competitors. Since you can’t read … [Read more...]

Working from home has become the norm these past few months. With the pandemic crisis continuing to impact millions of people, the majority of employees today have started to work in the comfort of their own homes. While working remotely has its benefits and advantages, it … [Read more...]

Company culture is an important aspect of small and large businesses alike. A successful company culture shares the same values and goals throughout the organization. While many businesses have understood the importance of culture. Not many have focused on leveraging technology … [Read more...]

Zillow, Facebook, and Nationwide Insurance have all announced a permanent shift to remote work for their employees. By 2025 there is projected to be 87% more Americans working from home than there were before the COVID-19 pandemic. But even though 96% of employees want to … [Read more...]

A Guest Post by Lilly Miller As retail becomes a more competitive field with each passing year, business leaders in this sector are facing new challenges at every turn. Customers nowadays demand a seamless shopping experience, but they also want to see a positive company … [Read more...]