Prior authorization in the healthcare field requires providers to secure insurance approval before delivering services, often resulting in significant delays. One in three providers report that these processing issues hinder timely patient care. The manual process—checking insurance details, submitting requests, and following up—can lead to 15-20 minute wait times and additional delays if requests are denied.
This complexity not only increases operational costs, with providers spending around $11 per request, but it also affects patient outcomes, with delays linked to hospitalization risks.
Orbit offers a solution through its AI-powered automation system, achieving about 60% cost savings and $449 million in overall savings for the U.S. healthcare industry. This technology streamlines workflows and reduces wait times to just five minutes per request, enhancing accuracy and efficiency. By saving providers up to 12 hours of labor per week, Orbit effectively addresses prior authorization process automation challenges, paving the way for improved patient-centered care.
Source: Orbit Healthcare
